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Event Details

About

ITIL Training at Bangalore at Bangalore,ITIL Training centers in bangalore,itil training in bangalore cost,itil certification bangalore,itil ve foundation training in bangalore,itil v3 certification bangalore,itil v3 foundation training,itil v3 foundation certification bangalore:ITIL® Foundation enables you to lay the basis for a complete program of ITIL® exams and obtaining various certificates in IT Service Management. This will show that you take your work according to ITIL® seriously. It will improve your qualifications for working with other ITIL® - certified personnel. The ITIL® Foundation Certificate is a course in which delegates will gain a comprehensive grounding in the aspects of ITIL® service management. Delegates will prepare for and sit the one hour, multiple - choice ITIL® Foundation certificate in service management exam. 

Learning Objectives

• Service management as a practice (comprehension) 
• The ITIL® service lifecycle (comprehension) 
• Generic concepts and definitions (awareness) 
• Key principles and models comprehension) 
• Selected processes (awareness) 
• Selected functions (awareness) 
• Selected roles (awareness) 
• Technology and architecture (awareness) 
• Competence and training (awareness) 

Course Outline

• Service Management as a practice 
• The Service Lifecycle 
• Key concepts 
• Key Principles and Models 
• Service Strategy 
• Service Design 
• Continual Service Improvement 
• Processes 
• Service Strategy 
• Service Design

Target Group

• Individuals who require a basic understanding of the refreshed ITIL® framework and how it may be used to enhance the quality of IT service management within an organization.
• IT professionals that are working within an organization that has adopted and adapted ITIL®, who need to be informed about and thereafter contribute to, an ongoing service improvement programme.
• This may include but is not limited to, IT professionals, business managers and business process owners

Prerequisite 

There are no formal criteria or prerequisite for candidates wishing to attend an accredited ITIL® Foundation course 

Contact Details:

SkillMetrix Representative: S.Vinoth
Mobile Number: 09343916658
Mail id: Vinoth@SkillMetrix.com
Website: www.SkillMetrix.com

Contact

Contact Details:
SkillMetrix Representative: S.Vinoth
Mobile Number: 09343916658
Mail id: Vinoth@SkillMetrix.com
Website: www.SkillMetrix.com

www.SkillMetrix.com

Venue

SHILTON ROYALE HOTEL
9,100 ft Road,Koramangala
SHILTON ROYALE HOTEL
Bangalore, Karnataka
India

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